Website Maintenance, Support & Hosting
The help desk without the headache. Real support, real people.
Capabilities
Support Essentials
What’s typically included in our support contracts.
CMS Maintenance & Updates
Keep your CMS secure, stable, and up to date with expert management for WordPress and Drupal.
Content Updates & Technical Support
Fast, dependable help for ongoing content edits, enhancements, and technical fixes.
Security & Uptime Monitoring
Continuous monitoring that protects your site, detects threats, and ensures maximum uptime.
Malware Prevention & Removal
Safeguard your website with proactive malware detection, prevention, and remediation.
Ongoing CMS, SEO & Accessibility Training and Consulting
Empower your team with hands-on training and expert consulting for sustainable site management.
Managed Hosting Solutions
Reliable, high-performance hosting with enterprise-grade uptime and SOC 2–compliant security.
Accessibility Monitoring & Remediation
Maintain ADA and WCAG 2.2 compliance with proactive accessibility audits and improvements.
Performance Tuning, Site Health & SEO Checks
Regular performance and SEO reviews to keep your site fast, optimized, and search-ready.
Daily Backups & Verified Recovery
Automated daily backups and tested recovery processes for total peace of mind.
WooCommerce & Shopify Ecommerce Support
Expert support and optimization for your online store, ensuring a seamless shopping experience.
Why It Matters
Our support keeps your site fast, secure, and accessible while giving your team peace of mind. With clear communication, proven expertise, and a commitment to excellence, we keep everything in harmony so your digital presence performs at its best.
Outcomes You’ll See
- Faster load times and stronger SEO rankings
- Reliable uptime with fewer risks
- Accessible, user-friendly experiences for every audience
- Easier workflows for your team
- A site that evolves seamlessly as your needs grow
See the Difference
Our Work
We take great pride in producing truly unparalleled results. Our solutions will transform your digital presence and reflect what makes your business stand out. Don’t take our word for it – let our work speak for itself.
Our Approach
At ERI, our signature RDS Method
Research. Discovery. Strategy.
Our formula for success is rooted in the simple belief that extraordinary results can be accomplished by taking a four-dimensional approach.
We Investigate
Research, Discovery & Strategy
We Ideate
Design & Planning
We Build
Development & Technical Execution
We Deliver
Deploy, Measure Results & Provide Ongoing Support
Our Clients
Universities and colleges we’ve empowered





















