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AI Solutions

At ERI, we cut through the AI hype with grounded expertise, deploying AI search, chat, personalization, and marketing solutions that elevate your website and deliver measurable value.

AI solutions designed to enhance user experience

AI’s everywhere. Not all of it makes sense. We help you figure out what’s possible so you can harness the power of tools that reduce friction, drive insights, and bolster engagement. No gimmicks. No overpromising. Just smart, people-first AI that fits your goals, improves UX, and helps to advance your mission.

Capabilities

What We Deliver

AI Training & Use-Case Development

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Smart Search & Content Personalization

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CMS Workflow Automation

Chatbot Integration

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Predictive Analytics & User Insights

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AI Accessibility Tools & Training

What Sets Us Apart

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Strategy first, always

Inspired by the intelligence we’ve gathered, what we’ve heard from you, and other key inputs.

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AI for impact

intelligent search, predictive tools, chatbots that feel natural, content personalization that actually helps.

Responsible & inclusive

Explanation, privacy, and accessibility are all part of the build.

Human-centered, validated solutions

Metrics, usability testing, and feedback loops—not hype.

Seamless integration

Ensures AI plays nice with your existing CMS and website tools.

Outcomes We Deliver

  • Smarter search & content that anticipates real questions and delivers relevant answers.
  • Personalized experiences that boost engagement and conversion.
  • Predictive insights that help you plan and respond proactively, not reactively.
  • Automation that frees up time, reduces manual work, and improves consistency.
  • Tools built responsibly, secure, ethical, accessible.

Our Approach

At ERI, our signature RDS Method

Research. Discovery. Strategy.

Our formula for success is rooted in the simple belief that extraordinary results can be accomplished by taking a four-dimensional approach.

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We Investigate

Research, Discovery & Strategy

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We Ideate

Design & Planning

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We Build

Development & Technical Execution

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We Deliver

Deploy, Measure Results & Provide Ongoing Support

Our Clients

Universities and colleges we’ve empowered

Valparaiso University Logo
Muhlenberg College
Susquehanna University Logo
Massachusetts College of Liberal Arts Logo
Higher education website design Clark University seal
Higher education website design client Tufts University logo
Lafayette College Logo
UMass Medical School logo, color against white background
Stevens Institute of Technology
Endicott College seal against white background
Maine College of Art & Design Logo
Icahn School of Medicine at Mount Sinai
University of Pittsburgh School of Education logo
University of Pittsburgh Office of Innovation and Entrepreneurship logo
Shepherd University logo featuring a yellow clock tower shield next to the words "Shepherd University" in blue text

Get in Touch

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