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eduWeb Summit ’25 in Portland, Maine Was a Week to Remember

A group photo of the ERI team at the eduWeb Happy Hour '25 event at the US Custom House in Portland Maine.

Picture this: We’re at eduWeb ’24 in Philly, and Allison Turcio asks the crowded ballroom to guess where next year’s summit will be held. My hand shoots up. “Portland, Maine!” I call out, half-joking, half-hoping. When she confirmed I’d guessed right, I felt that surge of unbridled elation you get when the universe aligns perfectly with your wildest dreams.

And man oh man, what an amazing week it was.

Anyone who knows me knows how much pleasure I get from hosting — so having 400 colleagues and peers from around the country (and world!) descend upon my hometown of Portland, Maine was a true joy.

A group of seven people pose for a photo indoors at the eduWeb Summit 2025 in Portland, Maine, with a busy crowd and refreshments visible in the background.
Pictured here (L to R) — Team ERI: Erjon Metohu, Raffi DerSimonian, David Swardlick, Mark Kravatz, Jillian Cote, Dan Feathersone & Kristen Deiley.

Moments Worth Remembering

Opening with Maine Hospitality: The US Custom House Happy Hour

What better way to kick off the conference than sharing our Maine spirit with nearly 200 attendees? Tuesday night’s reception at our US Custom House offices was pure magic — live classical music echoing through one of Maine’s most architecturally significant buildings while colleagues from across the country got their first real taste of Portland. The guided tours and local flavors set the perfect tone for the week ahead.

A large group of people socialize in a grand hall with arched windows and marble floors during the eduWeb Summit 2025 in Portland, Maine; musicians play string instruments in the foreground.
Live (local) classical music set the tone for this incredible event hosted at the historic US Custom House in the heart of Portland’s Old Port. ERI has the distinct privilege of being the first and only non-federal tenant in the history of the 152 year old building.
At eduWeb Summit 2025 in Portland, Maine, a man in a light jacket and blue cap speaks into a microphone, gesturing with his hand inside a room with arched windows and ornate details.
ERI’s VP & Chief Strategy Officer delivered some brief welcome remarks on behalf of the ERI team.
A man hands a drink to someone across a counter while two others stand behind the bar in a bright indoor setting at the eduWeb Summit 2025 in Portland, Maine, with drink menus displayed.
The talented team at ERI is also versatile: pictured here (L to R) Dan Feathersone, Kristen Deiley and Mark Kravatz flex their bartending skills at ERI’s eduWeb Summit Happy Hour.
A man in a light blazer and blue cap stands with a woman in a pink patterned dress; both are smiling and holding cans at the well-lit eduWeb Summit 2025 in Portland, Maine.
Catching up with our colleagues and clients added an extra special layer to this already awesome week. Pictured here, ERI’s VP & Chief Strategy Officer, Raffi DerSimonian with Kristin Nichols, Chief Marketing Officer at MCLA (Massachusetts College of Liberal Arts)

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Special thank you to Kristen Deiley for taking these fantastic photos of the ERI Happy Hour.

Morning Miles with Fellow Marketers

A few spirited souls met in the Holiday Inn by the Bay lobby at 6:15am for leisurely strolls through the Old Port, along the narrow gauge railroad, and along the ocean. Special shout-out to eduWeb programming chair Allison Turcio (Assistant VP of Enrollment at Sienna College) and Madeline Wright (Communications and Events Coordinator at Stanford Institute for Human-Centered Artificial Intelligence) for joining both days! Nothing beats starting the day with fresh ocean air and great conversation.

Six people stand together on a waterfront path near boats and a marina at eduWeb Summit 2025 in Portland, Maine, with one person raising a fist toward the sun on a clear day.

Sharing Expertise: “Top 10 Essentials for Redesigning Your Doorstep to the World”

Presenting my framework for maximizing value from website redesigns was another personal highlight of the week. The engagement and questions from the audience reminded me why I love this community — everyone’s here to learn and grow together.

A man stands at a podium giving a presentation at the eduWeb Summit 2025 in Portland, Maine; the screen reads, "WHAT YOU SEE VS. WHAT DETERMINES SUCCESS.

View presentation slides

Learning from the Masters: Brian Piper on AI

Brian Piper remains one of my favorite authors and speakers on the circuit. Even though I’ve seen him present multiple times at various conferences, his thoughtful yet fearless approach to AI solutions always leaves me feeling smarter and better equipped to leverage AI’s growing sophistication. His insights continue to evolve with the technology, making each session feel fresh and immediately actionable.

Two men stand indoors at the eduWeb Summit 2025 in Portland, Maine; one tips his hat and the other holds a packaged cookie. Both wear name badges and are smiling at the camera.
Pictured here, Raffi DerSimonian (ERI’s VP & Chief Strategy Officer) and Brian Piper (Speaker/Author/Thought leader). DerSimonian tips his cap as Brian showcases his freshly baked Whoopie Pie from Two Fat Cats Bakery in Portland, ME. 
A man in a blue suit gives a presentation to a seated audience at the eduWeb Summit 2025 in Portland, Maine, with a screen displaying various digital icons behind him.

Meeting a Social Media Legend: Jenny Li Fowler

Finally meeting Jenny Li Fowler (Head of Social Media at MIT and author of “Organic Social Media: How to Build Flourishing Online Communities”) in person was incredible. Her book is considered the gold standard in higher ed social media strategy, and her “6 M’s of Organic Social Media Strategy” (Mission, Message, Management, Medium, Metrics & Monitoring) framework is brilliant. So is she.

A woman speaks to an audience at the eduWeb Summit 2025 in Portland, Maine; behind her is a projected slide featuring a photo of Shirley Chisholm and her quote about bringing a folding chair to the table.

Hearing the Inside Scoop: How Students Now Search via ChatGPT, TikTok, Reddit, Youtube & More

One of the highlights of eduWeb Summit was seeing our friend Faton Sopa, CEO of Manaferra, take center stage to share his wisdom and insights on the rapidly evolving SEO landscape in higher education. His expertise and forward-thinking perspective left the room energized and inspired.

Faton Sopa, President of Manaferra, delivers a keynote address at eduWeb Summit in Portland, Maine.

Pre-Conference Casco Bay Adventure

Before the conference kicked off in full swing, we had the pleasure of cruising Casco Bay with our new Canadian friends Craig Boassaly (Founder of Eliquo Training & Development Inc., a Canadian company established in 2002 that specializes in software training for digital content creators, designers, and developers) and his partner Anita. We had a great time getting to know them better and learning all about Ottawa while showing off our beautiful backyard.

Pictured here: Taking the dinghy on our way to ‘THE’ boat (see back left;) 

The “Bag of Maine” Raffle Winner

Our local goodie bag — complete with a “Stephen King’s Study” scented candle and other Maine delicacies — found its perfect home. Congrats to our lucky winner, Kelly Silver, Admissions Operations Manager at Saybrook University.

Pictured here, (L to R) Kelly Silver (Saybrook University,’s Admissions Operations Manager) proudly displays here ‘Bag Of Maine’, a traditional Maine Sea Bag packed to the brim with Maine Goodies), Jillian Cote (Digital Strategist at ERI) and Erjon Metohu (President & Chief Creative Officer at ERI).

A Closing Keynote for the Ages

Ethan Braden (VP of Marketing from Texas A&M) may have set a record for most dusty eyes and quivering bottom lips generated in a single closing keynote. The videos he curated left most audience members feeling emotional as he made a compelling case for building brands that really matter — brands built on great insight that stand for something meaningful, offer outcomes rather than features, focus on feelings over facts, and tell great stories.

ERI was grateful to play a small role in hosting a memorable eduWeb Summit. The combination of Maine’s natural beauty, Portland’s charm, and 400 of the brightest minds in higher education marketing made for an unforgettable week.

We’re already pumped to start planning for eduWeb ’26 in Orlando!

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