Facebook Tracking Pixel Susqu.edu Website Redesign Case Study – ERI Design Skip to main content

New Susqu.edu Centers Stories and Inspired Modern Functionality

The Susquehanna University website is shown on a tablet and a mobile phone, featuring the message "Be impossible to ignore" and navigation menus.
  • Aligning their digital identity with the university’s refreshed branding.
  • Engaging a diverse audience: prospective students, families, alumni, and River Hawk supporters through compelling, genuine voices.
  • Improving mobile responsiveness and user experience, as over half of visitors access the site via mobile devices.

Susquehanna and ERI Build a Bold, Future-Focused Digital Doorstep

Key strategies included:

Blue outline of a hand holding a phone with a star on the screen and an orange checkmark nearby, representing seamless website design and mobile-friendly features.

Mobile-first design philosophy

Ensuring seamless and intuitive browsing across all devices, especially on smartphones.

Outline icon of a smartphone and computer monitor, with a magnifying glass over the phone and text boxes on both screens, representing online research and strategy or analysis.

Purposeful navigation with multiple pathways

Simplifying access to academic programs, campus life, student outcomes, and university resources through a clear and sleek interface.

Blue and orange icon showing a pen, business cards, documents, and a smartphone, representing branding, website design, or business identity materials.

Brand-centric visual language

Infusing colors, imagery, and tone that embody Susquehanna’s identity and spirit.

Blue outlined book icon with an orange clock in the center and a bookmark at the bottom right corner, perfect for enhancing website design elements.

Story-driven engagement

Centering content around real student and alumni narratives, vivid photography, and mission-aligned messaging that brings the River Hawk story to life.

A blue outlined rectangle with a horizontal oval in the center, surrounded by orange stars and an arrow cursor pointing at the oval, evokes a modern website design.

Interactive features & microanimations

Introducing tools like a program finder, embedded video and social media content, and dark mode for enhanced accessibility.

Two hands shaking, outlined in blue and orange, symbolizing agreement or partnership—an ideal icon for web design collaborations.

Collaborative execution

Blending internal vision with external design expertise to produce a future-ready platform with emotional resonance.

Immersive Storytelling

A fluid design centered around compelling visuals and student voices—making an immediate, emotional connection.

A smartphone and tablet display Susquehanna University’s website featuring student testimonials, campus images, and school branding in orange and maroon tones.

Responsive Mobile Performance

Snappy, graceful browsing experiences tailored to meet modern visitor expectations.

Multiple smartphones display various sections of the Susquehanna University website, featuring menus, academic information, and promotional messages.

User-first Navigation

Effortless access to core content—prospective students can explore academics, campus culture, and success outcomes with ease.

A website header displays navigation buttons and a background image featuring directional signs to cities like Tokyo, Cape Town, London, and Seville.

Intelligent Tools & Media

The interactive program finder helps visitors map their interests to potential degrees, while integrated videos and social feeds give real-time glimpses into campus life.

A website page for Susquehanna University displays "Degrees & Programs" with a menu and a search bar, and shows people in a science lab setting.

Accessibility with Flair

Optional dark mode and inclusive design ensure readability and comfort for all users.

Screenshot of the Susquehanna University website homepage displaying sections for Info, Search, Menu, and a headline: “Grow, Serve & Succeed with Susquehanna.”.
Working with ERI was a seamless and collaborative experience. Their expertise and creativity transformed our site and will be able to stand the test of time. They navigated challenges professionally and kept the project on track from start to finish. We're very pleased with the results and highly recommend ERI.

Amy Hazel

Director of Digital Strategy, Susquehanna University

The redesigned susqu.edu marks a new chapter in how we share the Susquehanna story
Aaron Martin

Aaron Martin

VP for Marketing & Communications – Susquehanna University