Your Partners in Strategy, Design & Engineering Excellence

President & Chief Creative Officer

Under Erjon’s leadership, ERI has become nationally known as a highly creative and technically advanced web design and application development firm. Since 2005, he’s been building ERI’s talented team of strategists, designers, user-experience experts, developers, writers, and project managers. Approaching each project with an equally weighted mindset of innovation, creativity, and analytical thinking, Erjon has steered the agency through its successful track record in the higher ed, nonprofit and commercial sectors. Erjon and the ERI team have been the recipient of multiple website design awards for outstanding work. It’s a lot of work to run an agency, but when Erjon has free time, he enjoys snowboarding, mountain biking, and exploring different corners of the world.

Vice President & Chief Strategy Officer

Raffi specializes in helping institutions and organizations drive measurable engagement and response. Having served in leadership positions in marketing, communications, and advancement at several academic institutions, his approach is rooted in immersive research, extrapolating key themes from stakeholder dialogue, and aligning institutional goals with strategy. He has led strategic initiatives for dozens of leading mission-driven organizations and institutions. A father of two daughters, Tsoline and Esmé, and a recording artist with three original albums, Raffi is obsessed with good food, live music, all things travel and the comfort of Maine.

Podcasts, Publications & Presentations

Head of Development

Edwin brings a wealth of technical expertise in systems engineering, computer science and digital security. His experience includes serving as a Lead Developer for such projects as the PlayStation Blog, Northeastern University’s internal LMS, Stafford Board of Education and many others. Edwin is a WordPress REST API team member, WPGraphQL member and helped develop the Gutenberg Editor project for WordPress & Drupal. He is a seasoned collaborator, a strong communicator, and extraordinarily talented developer. Fortunately for our clients, Edwin has focused his expertise on developing sophisticated websites and apps for complex organizations. When he’s not solving complex technical challenges, Edwin is likely to be found on extreme hiking adventures in off-the-beaten-path places like the Arctic, or enjoying the abundant musical talents of his daughter.

Digital Strategist, SEO Specialist & Project Manager

With a degree in English, along with Marketing & Communications, Hannah’s expertise includes Search Engine Optimization (SEO), analytics, copywriting, market research, creative content management, and social media management. Hannah’s genuine enjoyment of helping people drives her commitment to offering support and answering questions. She is an excellent communicator and combines that with a keen sense for detail—all of which add up to make her an outstanding project manager. Hannah leans on her creative, technical and marketing skills to help support the successful outcome of every project. In addition to nurturing over 100 indoor plants, Hannah enjoys playing with her two cats, Bernard and Eleanor, and traveling to her favorite destinations in the world, including Maui and Joshua Tree.

Lead Designer

Since 2015, Ryan has served as ERI’s lead designer. His mobile-first approach allows him to solve complex user interface design challenges with an eye towards the future. Simplicity, clean lines, and intuitive navigation are cornerstones of his work. Ryan has led design projects for dozens of websites for a wide range of institutions and organizations. His professional sweet spot is UX/UI design for academic institutions. Ryan’s leadership on the recent redesign of a complex site for a public university resulted in great accolades from our client and their stakeholders. While Ryan loves his deep focus on design assignments, he also makes time for his two Rhodesian Ridgebacks, Lola and Sierra.

Senior Web Developer

Cary began his career in library automation, developing large-scale applications for librarians and their audiences, including familiar PAC interfaces used to search library collections. At ERI, he works as a full-stack website and application developer. A skilled front-end and back-end web developer, Cary also excels in PHP development, WooCommerce, and app integrations. He is fluent in HTML, CSS, JavaScript, MySQL and other related technologies. Hailed by some as a ‘technology genius’ and a ‘nerd’ by virtually everyone, Cary brings a wealth of experience and core technology competencies to each client challenge. Whilst away from his development headquarters (ie. his laptop), Cary can be found enjoying leisure strolls around Cornell University (he lives on the perimeter of campus), pursuing his passion of writing (he’s a published author of several novels), and spoiling his best friend/dog, Brando.

Marketing & Content Strategist

Myles specializes in helping academic institutions and mission-driven organizations clearly articulate their value. His work sits at the intersection of strategy, storytelling, and execution, with a focus on building brands that are both credible and compelling.

He has held leadership roles in content strategy, including serving as Chief Content Officer for the Providence College School of Business, where he guided messaging across digital platforms and supported institutional priorities. Drawing from an interdisciplinary background in digital marketing and theology, Myles brings a values-driven, human-centered perspective to brand and communications work.

Across his experience, Myles has partnered with nonprofits and B2B organizations on integrated marketing communications, recruitment marketing, and talent development initiatives—translating complex ideas into clear, engaging narratives that drive alignment and action.

Outside of work, Myles enjoys hiking, longboarding, and playing pool with friends and family.

Digital Strategist

Jillian has a passion for digital marketing management, graphic design, and creative problem-solving. With a diverse skill set and a background in marketing and business language & culture, she has gained valuable experience in the professional sphere. Jillian has used her creativity and efficiency to assist universities and organizations with content creation, social media management, and brand direction. Outside of her professional pursuits, she enjoys creating art, curating music playlists, and exploring new cities.

Full Stack Developer

With six years of experience in the web development industry, including three years as a lead developer and programming strategist, Alyssa brings a dynamic mix of technical expertise and creativity, including full-stack web development, UI/UX design, SEO, accessibility, and graphic design. Specializing in custom WordPress, Drupal and Shopify theme development, she has a talent for crafting high-quality digital experiences that meet both design and functional goals. Her personable approach helps her connect with clients, while her scrappy, problem-solving mindset allows her to tackle complex challenges with confidence and gusto. Alyssa enjoys working on exciting new projects and adapting quickly to evolving technologies. Outside of work, she is an avid traveler, francophile, foodie, and health aficionado.

Director of Strategic Initiatives

David builds markets and brands. Over a career spanning brand development, integrated marketing strategies, and project leadership, he’s helped organizations open new markets, launch ambitious programs, and build lasting relationships with customers and constituents. The agency he founded branded Maine as “The Way Life Should Be,” positioned Wild Blueberries as “Nature’s #1 Antioxidant Fruit,” and led a groundbreaking, multimedia partnership between Bentley University and Time, Inc. that elevated the institution’s position with national and international audiences. His work has encompassed higher education, financial services, destination marketing, real estate, food & wellness, and purpose-driven organizations.

At ERI, David leads strategic growth initiatives with a current focus on expanding our financial services practice. He brings the same principle to every engagement: find the breakthrough strategy, then build ambitiously on every achievement.

A longtime civic leader in Portland, Maine, he’s served on the board of the Greater Portland Chamber of Commerce, was a longtime member of the University of Southern Maine School of Business Advisory Council, and was founding president of the board of the Maine Center for Creativity.

Slate Solutions Architect

Jackie is a seasoned expert in implementing and optimizing Slate CRM solutions for higher education. She has successfully led multiple high-impact Slate implementations and data integration projects, tailoring solutions to meet unique institutional needs while navigating change management challenges, staffing transitions, and tight project timelines. She has designed and executed comprehensive curriculum programs that engage key stakeholders through strategic planning, consistent task management, and robust data collection. Additionally, Jackie has planned and led CRM conference sessions, sharing valuable insights and strengthening vendor relationships. At ERI, Jackie leads the strategic planning, implementation, and optimization of your Slate communications, ensuring they align seamlessly with your institution’s enrollment objectives.

Chief Accessibility Strategist

Renowned for championing inclusivity, Christine joins ERI as our Chief Accessibility Strategist. As the Founder and CEO of UP-STAND, she’s spearheaded initiatives making environments and technology more accommodating for expecting and new parents. Her consultancy acumen shines in recommending cutting-edge accessibility designs and policies for businesses and agencies, including the MTA and DFTA.. With past roles at the NYC Department of Education and Yeshiva University’s Title IX Compliance, Christine now propels ERI’s mission to merge innovative digital design with unparalleled accessibility. Christine holds an M.E. in Higher Education from Harvard University, a M.S.T. in ESL from Pace University, and a B.A. in Sociology from Brown University.

Director of Institutional Production & Video Strategy

Kurt Graser has been working in video, television, and broadcast since 2002, with experience spanning global brands, major sports networks, and community-driven projects. He’s produced and directed work for clients including MasterCard, Nintendo, VISA, Mongoose, ESPN, NBCSports, Octagon Sports, and the International Olympic Committee, collaborating with world-class athletes like Michael Phelps, Steph Curry, Seth Wescott, and Alana Blanchard. This diverse background has shaped his ability to lead productions of every scale, from polished commercials to documentary-style storytelling. Outside of production, Kurt is a licensed U.S. Soccer coach, volunteering his time at both the youth and high school levels to grow the game and mentor players. He’s also a lifelong musician who plays cello, drums, guitar, bass, and piano. His recent documentary series ‘Up the Hearts’ was nominated for three Emmys.

Full-Stack Developer

Olsi’s experience includes technical writing, and developing web applications and software. He is a skilled developer with expertise in conceptualizing, analyzing, and implementing full-stack solutions. From UX/UI to software development, and market research, Olsi’s versatility and depth of knowledge have made him a valuable member of the ERI team.

Digital Strategist

Dan is a seasoned digital strategist and highly-skilled resource. Prior to managing digital marketing at Unum, Dan spent five years plotting digital strategy at CIEE (Council on International Educational Exchange) as their Sr. Digital Marketing Producer. An alum of UNE, he currently lives in Portland, ME, with his beloved dog Nori. Someday, Dan aspires to be a professional boat captain and can often be seen sailing around Casco bay.

Senior Strategist

An accomplished non-profit executive and technical consultant, Mark Kravatz is the visionary Founder and President of Alidade Consultants. For over a decade, Mark’s strategic leadership has been instrumental in tackling complex organizational challenges with a unique blend of asset-based community development mapping and applied systems thinking. A Providence College alumnus, Mark’s trailblazing career encompasses leading one of Rhode Island’s largest green job training programs and providing innovative energy efficiency consulting. His unyielding dedication to empowering businesses and non-profit organizations is reflected in his commitment to guiding clients towards sustainable outcomes, leveraging a wealth of professional experience and technical expertise.

Visual Designer

Luke Brownell is a seasoned graphic design professional with over a decade of experience in the print and design industry. Since founding his own brand design studio, Spitfire Design Co., in 2020, Luke has been dedicated to crafting compelling and timeless designs for his clients. Currently partnering with the talented team at ERI Design, Luke brings his expertise and distinctive aesthetic to a diverse range of clients. His work is characterized by a classic and enduring style that aligns perfectly with ERI Design’s commitment to excellence and innovation.

Head of Content Development

Nate Atkins is a seasoned writer and producer with a robust portfolio of Hollywood screenwriting credits. He wrote and co-produced Netflix’s A Christmas Prince trilogy, a global holiday favorite, and penned S. Darko, the sequel to the cult classic Donnie Darko. His work spans various networks and platforms, including Hallmark, Lifetime, Syfy, and interactive projects like Xfinity’s Project Dead Zone.