About

Under Erjon’s leadership, ERI has become nationally known as a highly creative and technically advanced web design and application development firm. Since 2005, he’s been building ERI’s talented team of strategists, designers, user-experience experts, developers, writers and project managers. Approaching each project with an equally weighted mindset of innovation, creativity and analytical thinking, Erjon has steered the company through its successful track record in the higher ed, nonprofit and commercial sectors. Erjon has a designer’s eye, a developer’s brain, and a mechanic’s hands. Erjon and the ERI team have been the recipient of multiple website design awards for outstanding work. It’s a lot of work to run an agency, but when Erjon has free time, he enjoys snowboarding, mountain biking, and exploring different corners of the world.

Raffi specializes in helping institutions and organizations drive measurable engagement and response. Having served in leadership positions in marketing, communications and advancement at several academic institutions, his approach is rooted in conducting immersive research, extrapolating key themes from stakeholder dialogue, and aligning institutional goals, objectives, and strategy. Raffi has led a wide range of strategic initiatives for institutions including Harvard Business School, Trinity College, Worcester State University, Maine College of Art & Design, Maine Media College, Tufts University, Becker College, Clark University, and others. A father of 1-year-old daughter, Tsoline, and recording artist with three original albums, Raffi manages to find time to enjoy outdoor adventure, Portland Maine’s rich cultural arts scene, and as much time as possible with his family.

Edwin brings a wealth of technical expertise in systems engineering, computer science and digital security. His experience includes serving as a Lead Developer for such projects as the PlayStation Blog, Northeastern University’s internal LMS, Stafford Board of Education and many others. Edwin is a WordPress REST API team member, WPGraphQL member and helped develop the Gutenberg Editor project for WordPress & Drupal. He is a seasoned collaborator, a strong communicator, and extraordinarily talented developer. Fortunately for our clients, Edwin has focused his expertise on developing sophisticated websites and apps for complex organizations. When he’s not solving complex technical challenges, Edwin is likely to be found on extreme hiking adventures in off-the-beaten-path places like the Arctic, or enjoying the abundant musical talents of his daughter.

Since 2015, Ryan has served as ERI’s lead designer. His mobile-first approach allows him to solve complex user interface design challenges with an eye towards the future. Simplicity, clean lines, and intuitive navigation are cornerstones of his work. Ryan has led design projects for dozens of websites for a wide range of institutions and organizations. His professional sweet spot is UX/UI design for academic institutions. Ryan’s leadership on the recent redesign of a complex site for a public university resulted in great accolades from our client and their stakeholders. While Ryan loves his deep focus on design assignments, he also makes time for his two Rhodesian Ridgebacks, Lola and Sierra.

With a degree in English, along with Marketing & Communications, Hannah’s expertise includes Search Engine Optimization (SEO), analytics, copywriting, market research, creative content management, and social media management. Hannah’s genuine enjoyment of helping people drives her commitment to offering support and answering questions. She is an excellent communicator and combines that with a keen sense for detail—all of which add up to make her an outstanding project manager. Hannah leans on her creative, technical and marketing skills to help support the successful outcome of every project. In addition to nurturing over 100 indoor plants, Hannah enjoys playing with her two cats, Bernard and Eleanor, and traveling to her favorite destinations in the world, including Maui and Joshua Tree.

Cary began his career in library automation, developing large-scale applications for librarians and their audiences, including familiar PAC interfaces used to search library collections. At ERI, he works as a full-stack website and application developer. A skilled front-end and back-end web developer, Cary also excels in PHP development, WooCommerce, and app integrations. He is fluent in HTML, CSS, JavaScript, MySQL and other related technologies. Hailed by some as a ‘technology genius’ and a ‘nerd’ by virtually everyone, Cary brings a wealth of experience and core technology competencies to each client challenge. Whilst away from his development headquarters (ie. his laptop), Cary can be found enjoying leisure strolls around Cornell University (he lives on the perimeter of campus), pursuing his passion of writing (he’s a published author of several novels), and spoiling his best friend/dog, Brando.

A graduate of Clark University, Anaïs’ skill set and core competencies run deep and wide. A skilled writer, project manager, video producer, creative thinker, omni-channel communicator and strategic collaborator, Anaïs has experience leading large-scale campaigns and initiatives for various nationally known institutions and organizations. Anaïs recently co-led Maine’s largest public school district through a messaging campaign, generated national editorial coverage on several projects, ran point-guard with the entire faculty at a large public university in Massachusetts, rewriting top-level landing pages for each academic discipline, and serving as lead line producer and for an extensive promotional video series. In her free time, Anaïs enjoys all things arts, culture, and travel. Her best friend is Teddy, an 11 pound terrier with the personality of a great dane.

A native of Tirana, Albania and a resident of Amsterdam, Olsi’s experience includes technical writing, developing / maintaining software and web applications, and launching and managing mobile marketing campaigns. He is a skilled developer with expertise in conceptualizing, analyzing, and implementing ‘full-stack’ solutions. From UX/UI to software development, and market research, Olsi’s versatility and depth of knowledge has made him a valuable member of the ERI team.

David is a catalyst for making things happen. Having led a large marketing agency for many years, he worked on transformational programs with the leadership of colleges, universities, state agencies, industry associations, and companies. He spearheaded integrated marketing programs during the rebranding of a prominent regional college to introduce its new university designation to the nation. His agency branded and promoted the state of Maine as a national tourism destination, and transformed the Wild Blueberry from “something in a muffin” into “Nature’s #1 Antioxidant Fruit.” Whether for institutions, services, or products, David has led research-based, innovative, and creative approaches to developing breakthrough strategies for building brands and making an impact. David and his wife Ann have three grown-up “kids” whose creative and educational pursuits have lured their family to destinations including Japan, Italy, Switzerland and more.

Linda brings a wealth of professional planning and coordination experience to our team. She keeps the leadership team organized and on track so they can keep the focus on the agency at hand. She earned her Bachelor of Science in Psychology and Early Childhood Education at Worcester State University. Linda may spend her workday keeping the team on track but during her free time, she loves watching Victorian era movies and traveling.

Mia has joined ERI in the position of Marketing Intern, while she continues her studies at Boston University. Concentrating her academic pursuits in the areas of Marketing & Finance, she brings a birds’ eye view of the “higher ed experience” to the team, along with her insights, multifaceted interests, and boundless energy. Mia supports research and project management assignments, as well assisting with administrative and documentation requirements. Mia’s experience in managing external communications for one of her university’s campus organizations has helped her build many valuable, additional skill sets. In her spare time, Mia can be found at the beach, swimming, surfing, hanging out with friends, and trying new culinary delights.

Mark has been working as a WordPress developer with the Eri Design team since 2015. He graduated from Johnson & Wales University in 2013, where he studied Graphic Design with a web concentration. Shortly thereafter, he fell in love with WordPress and the community of volunteers surrounding it. In his off time, he likes experimenting with his skills building sites wherever he sees a potential community or problem he can solve. He’s currently particularly interested in the podcast space.